this, I think it, I, I guess that was last week, but I think it was like I made 240 calls using the product, I think two 40 in outreach. Legitimately that would take me a shit load of time. Like that's why I'm at this point, like at Excel especially, I'm like, I don't wanna keep Cold Calling this way because it's a complete waste of my time. The connect rate is really bad. So I was actually impressed by the connection rate of whatever dialer you're using, but like I'm making 240 calls and it took me an hour. Right? Like that's, and the connect rate was pretty significant. Like I hadn't, and I don't know if it's like, I had been kind of pre-warn when we bought outreach that their like dialer or their numbers kind of suck. But I was like, ah, you know, I've used it before in the past, but that was three years ago when I guess the environment of things were a little bit differently. Now it's like, you know, I, I press, press phone immediate, like yeah, immediate voicemail is nice. Your system kind of throws them those away.
Yeah. The, the way to think about it is outreach is legacy software. Yeah. So what they did is they're building AI features. Like, you know, the, a lot of this, you know, everyone's doing AI so who isn't obviously Right. But their core infrastructure, their dialing platform that they built in on top of is fundamentally like legacy software. Yeah. So what that means is like, and and if you think about like what's happening, and this is happening for both phones and emails Yeah. Is email servers, like email service providers like Microsoft and Google have started to become a lot more sophisticated at detecting spam because of how sophisticated like email automation tools are becoming Yep. Phones are the same way too. So nowadays, like if your software's not keeping up to date and you're just using Legacy software and you're like, Hey, maybe if I make a bunch of calls with this phone number and I'm not, like my product doesn't like check the phone numbers and how many dials it's made and whether the number's showing up as like spam likely. Yeah. It's possible that like it's 2025 and everyone's phone numbers like Apple and you know, Google and Android and, and all these, all these companies also have maybe like more sophisticated spam detection. Yep. So we've kind of built and engineered our software in terms of the actual nuts and bolts and the plumbing of initiating Outbound calls in a way that these legacy software systems can't really like rebuild 'cause it's like a huge rebuild. And so that's why our connect rates are a lot higher because what we're doing is we are like monitoring the phone numbers that you're calling from using our platform and we're managing that for you. So if, if a phone number is being used way like a lot, we just rotate it and swap it out with a, with a good phone number and you don't have to constantly check like, oh I'm gonna call with this number. 'cause without reaching some of these other legacy software calls, sometimes you do have to like manually like swap out the numbers. You're like this number and you gotta put poor ticket in and be like, Hey, can you swap this number out? I think it's, yeah, like so we've, we've kind of engineered it so you don't have to like think about that, which is obviously like a huge thing. 'cause you don't wanna like constantly like use a dialing software. You're kind of like paranoid like, is am I gonna spend the next two hours calling and, and I wish I'd known that this number that I could have swapped it out beforehand. So we, we kind of manage that for you, which is why the connect rates are so much higher.
So do you, do you guys communicate with like the, I don't know if it's the telephony systems, but the, where these numbers are owned by, do you go to like, basically
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